To remain competitive in the marketplace, you need to come up with a mobile solution to your company. Technology has witnessed numerous innovations in the last few years. Taxis aren’t the only exception. It is possible to distinguish yourself from the other taxis that are preparing to launch their own model, despite the competition coming from cheaper transport providers such as Uber or car rental firms that provide similar services and offer superior customer service.
There are a variety of taxi applications available on market. A specific type is specifically designed for the established companies that are in need. It allows customers to book their rides quickly along with an expanding customer base helping drivers locate possible fares faster than ever before.
Two different apps were developed by the developers to meet the requirements of passengers and drivers. This gives both drivers and passengers greater control, allowing them to access features they require.
Need-to-have Driver App Features
The taxi industry faces increasing competition. One important aspect of keeping loyal customers is to make sure that drivers have access to their apps. Driver-friendly features give new customers and existing ones to focus on their tasks with less hassle, which eventually results in improved service for all.
Vehicle Tracking System
The drivers prefer to use mobile apps that reduce their efforts and give the best advice. GPS tracking devices can identify the exact location of the person. Once they provide their permission, it’s much easier for drivers to locate them at any time.
Drivers can now use their smartphones to let people know that they are available to meet any new request or pick up information. They will be notified whenever there is a need. This allows them to get a better fare and details such as whereabouts.
With this feature, drivers will be able determine how they stack up against other participants in terms of overall performance. They will also gain valuable statistics and insight about their travels. Before deciding whether to enhance their performance, they can see feedback from passengers who’ve been on their previous rides.
Alerts via SMS and Email
Cabs will get important messages from their passengers via SMS or email alerts. These passengers can also communicate with them via SMS or email. The interface is easy and simple to use.
The easiest method to find your location is to use maps. The map will reveal where the drop-off and pickup points are. This makes it simpler for everyone to be involved.
Accept/Decline Cab Requests
The user can request transport and receive an instant response. If the driver is unable to respond within 15-30 second after receiving the message via the app, it means that there aren’t any cars in the area that can take them to their destination.
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